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New Data-Over-Voice service option (ISDN DOV):

Eon Technology has just introduced this special access to those who are unable to obtain ADSL services for the time being, yet wish to have a reliable cost-effective and fast connection which is faster than what they currently obtain from a standard analogue 56K modem connection. Being a digital service you get fast connections (typically 1-2 seconds) and constant bandwidth - 64K or 128K. No more waiting while dialing in to access the internet!

DOV FAQ: Click here to check out several issues with DOV connections.
DOV Costs & Benefits:
Click here to find out more.

Disclaimer:
The continuance by any carrier of any ongoing differential between voice and data tariffs is not guaranteed by EON Technology, and users who purchase one of ISDN modem products must do so on this understanding.

What is it?

ISDN DOV can be used with Telstra's OnRamp Home Highway (ORHH) product - also now known as OnRamp Home. ORHH provides a true digital link all the way from a telephone exchange to your house across a copper pair and provides you with two standard telephone lines. By using a NETjet-S or ISDN Mouse in conjunction with ORHH, you can use ISDN DOV (data-over-voice) and take advantage of the price differential between the voice and data tariffs of ORHH.  
What are the full costs of implementing ISDN DOV?
Let us assume that you currently have a 56K modem and an account with EON, and you have 2 problems.  Firstly, you are unhappy with the speed of your 56K modem, and secondly you have to compete for time on your telephone line whenever you wish to access the internet.

There are several once-off setup costs plus ongoing costs when choosing ISDN DOV, as with other technologies for accessing the world-wide-web.  These are:
  • Getting a Telstra ISDN OnRamp Home Highway line installed.
    To upgrade your existing single telephone line, the installation cost for Onramp Home Highway is $173 *
    Benefit : You get 2 standard telephone lines down the one cable, plus the option to use ISDN DOV for data transfers at 64K or 128K.
    Note : as ISDN DOV uses synchronous digital transmission, your effective throughput is 70% higher than the best performance achievable from an analog 56K modem.  Or at 128K, you get a 270% improvement.
  • Adding a NETjet DOV modem to your computer
    RRP $267 inc GST - NETjet-S PCI ISDN modem or
  • RRP $249 inc GST - NETjet ISDN Mouse USB modem
    Benefit : You can make DOV calls at the full ISDN digital 64K or 128K speeds, for the cost of a 1 or 2 standard telephone calls.
  • Home Highway ISDN Line Rental
    $34.70* per month includes 2 lines/channels - (current Telstra tariffs correct at this time).
    Benefit: For an extra line rental, you can share 2 lines between telephone calls and computer connections eg. 2 voice calls, 1 voice call and a 64K DOV call, or a 128K DOV call.

  • Calls costs to EON.
    For each 64K ISDN DOV call, your call costs will be 18 cents* per call untimed.  Or 36 cents* for a 128K call, untimed. 
    Benefit: For example, if you make one 64K call per day to EON (for as long as you like without being disconnected), for 30 days at 18c/call, then the total call costs = $5.40 per month.
    Or if you make one 128K call per day, for 30 days at 36 cents/call = $10.80 per month.
  • ISP Charges
    DOV64 (64K connection) is $45.00 per month, 6 hours minimum online time and unlimited incoming traffic (subject to our Reasonable Use Policy), DOV128 (128K connection) is $80.00 per month, 6 hours minimum online time and unlimited incoming meggage (subject to our Reasonable Use Policy). Plus $25 for once-off setup fee. No setup fee is applicable if any of the ISDN DOV modems are purchased from EON at time of setting up the account.

    *  =  +GST

    In summary, once you install OnRamp Home Highway and a NETjet-S DOV modem, the only additional cost over and above a 56K modem is for the rental of the second telephone line, which you may want anyway.

    For this you get rapid (1-2 seconds) connection, consistent 64K or 128K performance, fast ping times, error-free connections and access to a second telephone line.
How to Order Telstra OnRamp Home Highway Service:

Just call Telstra on 1800 356 285

Click here to check for Telstra OnRamp Home Highway availability in your area.
Click here to check the tariffs for Telstra OnRamp Home Highway.

There is a waiting period for installation and commissioning of the service after you placed your order.

Reasonable Use Policy:

We do not have a "hard limit" monthly meggage for incoming data (with the exception of the Club75 Account) - what this means is that we set a "soft limit" for each particular account type, you use whatever you want during the month, and if you exceed the "soft limit" before the end of the month, we advise you via email that your usage has passed that limit.

When this happens, we will either slow your connection to us whenever you get online thereafter OR restrict your access to only EON hosted domains which might mean that you will not be able to get outside of EON's network but will be able to send or receive your emails. This will last until the end of the month when the counter is reset and a new cycle begins.

It means that if the "soft limit" is exceeded by a greater amount, then the restriction imposed will be greater.

By this method of resource sharing, our Reasonable Use Policy hopefully will reduce your cost of internet access without the penalty of fear of being charged extra when you occasionally exceed the limit.

DOV accounts have a guaranteed minimum connection time of 6 hours, no disconnection during off-peak hours and after the 6 hours of online time, disconnections may occur ONLY because ALL DOV lines are FULL. For a preview as to what DOV can do for you please click here for more information.

EON Technology reserves the right to withdraw this policy at its own discretion without prior consultation.
Last updated 06-06-2002

If you have any questions regarding becoming a member of Eon, please contact us.
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