Metro Ethernet FAQ
Questions
- What is Metro Ethernet?
- What speeds can I expect with Metro Ethernet?
- Where is Metro Ethernet available?
- What is the Service Level on your Metro Ethernet service?
- What equipment do I need to supply?
- What does a Metro Ethernet service cost?
- How long does it typically take to install a Metro Ethernet service?
- Do you charge for traffic between multiple Metro Ethernet connections through Highway1? (VPNs etc)
- What is the network contention ratio of your Metro Ethernet service?
- Can you provide redundant independent Metro Ethernet links? (From different carriers)
- How do I apply for Metro Ethernet services?
What is Metro Ethernet?
Metro Ethernet (typically delivered over optic fibre) connection provides the fastest and most reliable network connectivity available in today's market. It permits transmission of data over longer distances and at higher data rates than other connectivity types like ADSL, BSDL, ISDN and Wireless.
Metro Ethernet is ideal to connect high traffic offices together, connect data centres and disaster recovery sites. We offer speeds up to 1Gbps for a managed Ethernet solution and up to 10Gbps for a dark Metro Ethernet solution.
What speeds can I expect with Metro Ethernet
We offer ethernet presented symmetric speeds from 2Mbps to 1000Mps and dark Metro Ethernet services up to 10Gbps.
Where is Metro Ethernet available?
Metro Ethernet is available in most metropolitan and many regional centres.
What is the Service Level on your Metro Ethernet service?
The SLA for this service is 99.95%
What does a Metro Ethernet service cost?
This price varies significantly depending upon the location of the sites. A monthly access charge can cost anywhere between $500 and $30,000 per month (Based on the factors below). The installation charge differs depending upon whether there is existing Metro Ethernet infrastructure close to your location.
What equipment do I need to supply?
We require a router (Cisco or Juniper preferred) at your premises to manage the connection. This equipment is available to purchase from Highway 1 and is typically included in your quote.
How long does it typically take to install a Metro Ethernet service?
The commissioning process typically takes between 20 and 40 days.
Do you charge for traffic between multiple Metro Ethernet connections through Highway1? (VPNs etc)
No, all traffic within the Highway 1 network and our customers is free of charge.
What is the network contention ratio of your Metro Ethernet service?
1:1, traffic is uncontended within the Highway 1 network to the customer. Other contention rates may apply for layer 3 (internet) connectivity.
Can you provide redundant independent Metro Ethernet links? (From different wholesale carriers)
Yes, if you require carrier redundancy please specify this when you discuss your requirements with our sales staff.
How do I apply for a Metro Ethernet service?
Please contact our Service Desk if you required a Metro Ethernet quote. We will require the following information:
- Site A: Originating Location - Typically your office address.
- Site B: Destination Location - For a single office connecting to the internet this would be Highway 1. For a office to office connection this is the second office.
- Metro Ethernet Speed - this typically ranges from 5Mbits, 10Mbits, 20Mbits, 50Mbits, 100Mbits, 1000Mbits and 10,000Mbits.
- Internet Data Requirements - specified in gigabytes per month or an internet CIR (Committed Information Rate).