Phishing Scams and Fraud

Be on the lookout for fraudulent messages

As a Highway 1 customer you may receive emails suggesting your account will be suspended or may expire and are directed to open an attachment or to go to a strange website to renew your account. These are attempts to "phish" for your credit card details or install a virus. The emails have NOT been sent by Highway 1 and are fraudulent. The following points will help identify legitimate emails from Highway 1:

• All renewal requests will come from accounts@highway1.com.au
• Highway 1 staff will never ask you to supply your credit card or account(login/password) details in an email.
• All renewal emails will direct you to go to the Highway 1 website https://www.highway1.com.au, if the website is different from this (eg http://www.h1.com, http://www.highway1.tz) then this is a fraudulent email.

To find our more information on this kind of activity please go to:

• Microsoft: Help prevent identity theft from phishing scams
• Anti-Phishing Work Group
• TrendMicro (Antivirus)

If you have any questions at all about the validity of any email sent to you please contact support@highway1.com.au immediately.

Please forward any phishing email that your receive to support@highway1.com.au so that appropriate criminal investigations may be undertaken.