Which Internet plan should you choose?
How to choose the right plan
Having decided on the right service for you business, you need to choose a plan that meets your business needs. However, if you find you need more data, just update your plan. It's as easy as that.
We focus below on Broadband plans. On the other hand, if you need a dedicated high speed, high reliability inter-office internet connection like Metro Ethernet, we're happy to provide an individual quote. Please call us on 1300 139 550.
Your choice of broadband plan will be based on 5 main criteria:
- Availability - what services are available to your phone
- Speed - how fast your internet connection is
- Data quota - how much data you download per month
- Excess - what happens when you reach your traffic quota
- Service Level - what guarantees do you want that your service will always be available
- Other features - email addresses, web space, anti-virus protection etc
To choose the right service, think about some of these, then give us a call to help you pinpoint just the right plan.
Availability
- What services can you access on your phone line or do you want a new telephone line installed?
- Check using our Service Checker
Speed
- How important is internet speed to your business?
- How many users are online all the time as part of their jobs?
- Low speed would be say 256-512kbps, fast 1.5-8Mbps (ADSL1 Plans) and ultra fast over 8Mbps (ADSL2+ Plans)
- The lowest 256kbps broadband is about 5 times faster than a good dialup service
Data quota
- Light data would be say 0.5GB/month, normal 10-30GB/month and heavy 30+GB/month
- If free or extra quota is useful, consider the benefits of our Freeway, Off Peak, and Peering quota using a SOHO ADSL2+ Bundled Plan
- Do you not want separate quotas and want to download at anytime during the day or night? See our Business ADSL2+ Bundled Plan
- Is your internet use mainly data files between your offices rather than web surfing? View our Symmetric Broadband Plans
- Do you have many concurrent users or office location routinely exchanging large files (1GB+) like graphics or video? You may want a Metro Ethernet or Midband Ethernetservice
Budget
- Do you have a monthly budget for internet use?
- Could you bundle with your telephone service to save? Try a SOHO ADSL2+ Bundled Plans
- Could you do without a fixed phone and save on line rental? SOHO ADSL2+ Naked or Business ADSL2+ Naked Plans
Excess
- All Highway 1 ADSL1 and ADSL2+ Broadband plans have shaping rather than excess usage as the primary method of managing excess quotas.
- Our Business plans are shaped gracefully over two tiers. Typically to 512k once your primary quota is reached then to 128k once the secondary quota is reached. This means your business will always be able to suf the web and receive email when needed
- Our SOHO plans are shaped to 72k once you reach your download quota
Service Level
- Does your business depend on the internet? Do you want a guarantee that your service will always be available? All our business plans providea Service Level Agreement (SLA). See Business ADSL2+ Bundled Plan
- If you don't need a guarantee but still want great service see our SOHO ADSL2+ Bundled Plan
Extras
- How many email accounts would you like?
- Would extra website space be useful? How much?
- Would you like to host your own email or web applications inhouse?
- Would you like email backup included?
- Would you like antispam/antivirus protection included?
